Terms of service

OVERVIEW — Welcome to Blue Haven! The terms "we", "us" and "our" refer to Blue Haven. Blue Haven operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Blue Haven is powered by Shopify, which enables us to provide the Services to you. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT — By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS — We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ from how they appear on your screen. We do not warrant that the quality of any products purchased will meet your expectations. All descriptions of products are subject to change at any time without notice at our sole discretion.

SECTION 3 - ORDERS — When you place an order, you are making an offer to purchase. Blue Haven reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Blue Haven confirms acceptance. Please review your order carefully before submitting, as Blue Haven may be unable to accommodate cancellation requests after an order is accepted. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING — Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges. You agree to provide current, complete and accurate purchase and payment information for all purchases.

SECTION 5 - SHIPPING AND DELIVERY — We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY — Our Services, including all trademarks, brands, text, images, graphics, and audio, are owned by Blue Haven, its affiliates or licensors and are protected by U.S. and foreign intellectual property laws. You must not reproduce, distribute, modify, or transmit any material on the Services without our prior written consent. Blue Haven's names, logos, product and service names, designs, and slogans are trademarks of Blue Haven or its affiliates. You must not use such trademarks without prior written permission.

SECTION 7 - OPTIONAL TOOLS — You may be provided with access to third-party tools as part of the Services, which we neither monitor nor have any control over. We provide access to such tools "as is" without any warranties or endorsement. Any use of optional third-party tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS — The Services may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party websites. If you leave the Services to access third-party sites, you do so at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY — Blue Haven is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Blue Haven. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and Blue Haven. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Blue Haven.

SECTION 10 - PRIVACY POLICY — All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy policy.

SECTION 11 - FEEDBACK — If you submit any ideas, suggestions, or feedback, you grant us a perpetual, worldwide, royalty-free license to use such feedback for any purpose. You represent that you own or have all necessary rights to all feedback submitted.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS — There may occasionally be information on the Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to change or update information at any time without prior notice.

SECTION 13 - PROHIBITED USES — You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful purpose, to violate any regulations or laws, to infringe intellectual property rights, to transmit false or misleading information, or to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services or may harm Blue Haven, Shopify, or users of the Services.

SECTION 14 - AGENTS — This section applies if you use or enable any software or service that takes autonomous or semi-autonomous action on behalf of any person to access or interact with the Services. No Agent may access the Services unless it identifies itself in all HTTP/HTTPS requests, does not conceal that interactions are from an Agent, responds truthfully to any question seeking to determine if interactions are from a human or computer, and does not circumvent any measures intended to block or limit Agent access.

SECTION 15 - TERMINATION — We may terminate this agreement or your access to the Services at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

SECTION 16 - DISCLAIMER OF WARRANTIES — EXCEPT AS EXPRESSLY STATED BY BLUE HAVEN, THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

SECTION 17 - LIMITATION OF LIABILITY — TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL BLUE HAVEN, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

SECTION 18 - INDEMNIFICATION — You agree to indemnify, defend and hold harmless Blue Haven, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims arising out of your breach of these Terms of Service, your violation of any law or the rights of a third party, or your access to and use of the Services.

SECTION 19 - SEVERABILITY — If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be severed and shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT — The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms of Service constitute the entire agreement between you and Blue Haven and govern your use of the Services.

SECTION 21 - ASSIGNMENT — You may not transfer or assign this Agreement without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW — These Terms of Service shall be governed by and construed in accordance with the federal and state courts in the jurisdiction where Blue Haven is headquartered. You and Blue Haven consent to venue and personal jurisdiction in such courts.

Contact — For questions about these Terms of Service, email us at support@bluehavenlake.shop.