Privacy policy
Last updated: April 19, 2026
Blue Haven operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Blue Haven is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Personal Information We Collect or Process — We may collect or process the following categories of personal information:
- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including payment card information, transaction details, and other payment details.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction information, including items you view, add to your cart, or purchase, return, or exchange.
- Communications with us, including information you include in customer support inquiries.
- Device information, including your IP address, browser type, and other unique identifiers.
- Usage information, including how and when you interact with or navigate the Services.
How We Use Your Personal Information — We may use your personal information to:
- Provide, tailor, and improve the Services, including processing payments, fulfilling orders, and managing your account.
- Send marketing and promotional communications by email or other channels.
- Detect and prevent fraudulent or malicious activity and secure our services.
- Communicate with you regarding customer support and your orders.
- Comply with applicable legal obligations.
How We Disclose Personal Information — We may disclose your personal information to:
- Vendors and third parties who perform services on our behalf (e.g., payment processing, shipping, data analytics).
- Business and marketing partners to provide advertising services.
- Affiliates or others within our corporate group.
- Third parties in connection with a business transaction such as a merger, or to comply with legal obligations.
Relationship with Shopify — The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.
Your Rights and Choices — Depending on where you live, you may have rights to access, delete, correct, or port your personal information, or to opt out of targeted advertising. To exercise your rights, contact us at support@bluehavenlake.shop.
Security and Retention — We take reasonable measures to protect your personal information, but no security system is impenetrable. We retain your information as long as necessary to provide the Services and comply with legal obligations.
Changes to This Privacy Policy — We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.
Contact — For questions about this Privacy Policy or to exercise your rights, email us at support@bluehavenlake.shop.